Our Regulatory Information

Chan Neill Solicitors is authorised and regulated by the Solicitors Regulation Authority number 668071. Chan Neill Solicitors head office is at 107 Charterhouse Street, London, EC1M 6HW.

Further Information and Complaints

All requests for further information or any complaints about Chan Neill Solicitors, (including complaints concerning our fees and charges) should be addressed in the first instance with your case handler or the department head of your local office, failing which they should be addressed to our Complaints Partner at our registered office. (See Our Complaints Policy for further information)

Client Verification

When first taking your instructions, we are required to identify both our client and (if relevant) the ultimate beneficial owner of our client, and to verify that identity in a number of ways. We may need your assistance to satisfy these requirements. Without compliance with these obligations, we will not be able to act for you. You consent when you become a client to our conducting those searches we deem necessary for identification and risk management purposes and so that we can act for you.

Equal Opportunities

Chan Neill Solicitors is committed to providing equal opportunities for all employees, and to creating a workplace environment where all employees are treated with respect and dignity by their colleagues. It is against our policies and against the law to discriminate either directly or indirectly on the grounds of race, colour, religion, belief or political opinion, disability, nationality, ethnic origin, sexual orientation, gender and transgender identity or marital status at any stage of the recruitment process, or during the course of employment.

Interest on Client Account

The current rate of interest that we receive from National Westminster Bank on our client account is 0.3%.

Professional Indemnity Insurance

We maintain compulsory professional indemnity insurance with AXIS Specialty London (a branch of AXIS Specialty Europe plc) of 4th Floor, Plantation Place South, 60 Great Tower Street, London EC3R 5AZ.